Privacy Policy
This Privacy Policy governs the manner in which Pivot App LTD ("we," "us," or "our") collects, uses, maintains, and discloses personal information obtained from users (referred to as "you" or "users") of the Pivot mobile application (referred to as the "app"). This policy applies to the app and all products and services offered by Pivot App LTD.
1. Information We Collect
We may collect the following types of personal information from users:
- Name
- Email address
- Mobile number
- User-generated content
- Health data
- Billing information
2. Use of Collected Information
We collect and use personal information for the following purposes:
- Social media usage: We may store your data for the purpose of enabling social media features within the app.
- Sharing health data with personal trainers: Your data may be stored to facilitate sharing of health information with personal trainers or fitness professionals, as requested by you.
- Billing: We collect and store necessary information for processing payments and managing billing-related activities.
3. Third-Party Services and Data Storage
We do not share personal information with third parties. However, we use Amazon Web Services (AWS) to securely store user data.
4. Tracking Technologies
We track user activity within the app to provide personalized recommendations on purchases.
5. Data Security
We prioritize the security of your personal information. User logins and accounts secure your data from unauthorized access.
6. Data Retention
We retain user data for as long as required to fulfil the purposes outlined in this Privacy Policy. If you wish to have your data removed, please contact us using the information provided in Section 12.
7. User Accounts
To use the app, users are required to create an account. Account creation may involve providing personal information as specified in Section 1.
8. Promotional Communications
We may send promotional or marketing communications to app users. If you wish to opt out of receiving such communications, please contact us via social media or email us at support@pivot-app.co.uk.
9. Third-Party Sharing
We do not share user data with any third parties.
10. Age Restrictions
The app is intended for individuals aged 14 and above. We do not knowingly collect personal information from individuals below this age limit. If you are under 14, please refrain from using the app.
11. Accessing, Updating, and Deleting Personal Information
You can request access, update, or deletion of your personal information by contacting us at support@pivot-app.co.uk.
12. Anonymous User Information
We may collect anonymous user information when diagnosing bugs and analyzing performance issues in the app.
13. International Data Transfers
We do not transfer user data internationally.
14. Children's Privacy
We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 14 years of age.
15. Privacy and Security Practices
We follow privacy and security practices to ensure the safety of our app users.
16. Updates to the Privacy Policy
Any updates or changes to this Privacy Policy will be communicated to users via email, and the latest version will be available on our website.
If you have any questions or concerns about this Privacy Policy, please contact us at support@pivot-app.co.uk.
Last updated: 28/05/2023 10:00 BST
